For any enquiries regarding briskpetsafe products, order status, or general assistance, please reach out to our team using the official contact channels provided below. We value your correspondence and are focused on addressing your queries effectively.
Business Information
- Company Name: FLUFFY HERO PTE. LTD.
- Trading Name: briskpetsafe
- Company Registration Number: 202205131C
- Registered Office Address: 53 Ubi Avenue 1, Singapore 408934
- Warehouse Facility Address: 53 Ubi Avenue 1, Singapore 408934
Contact Details
- Email Address: indoor@briskpetsafe.com
- Telephone Number: +65 68407855
- Website: www.briskpetsafe.com
Our support team is available during standard business hours (Monday to Friday, 9:00 AM – 6:00 PM Singapore Standard Time, GMT+8).
Operating and Response Time Our customer service team will respond to your inquiries within 24 hours. If you contact us outside of business hours, or if our customer service staff are assisting other customers, please leave your details via email.
If you experience any issues with your transaction or delivery, we kindly request that you contact our support team directly before reaching out to your bank or payment provider. We are committed to resolving any concerns promptly and amicably.
We review all incoming correspondence thoroughly and endeavour to reply to all messages within 24 business hours.
Enquiry Guidelines To facilitate a prompt and accurate review of your request, please ensure that your email includes your order reference number, a clear description of the matter, and your preferred method of communication. All formal business correspondence and customer communications must be routed exclusively through the official channels listed on this page.